Packaging Products Report Card

First Name:

Last Name:









Products Ordered:

Order Number:


Primary Supplier:

Secondary Supplier:

Tertiary Supplier:

Reliable Delivery

Do your orders arrive on time?

Do your orders arrive in good condition?

Consistent Quality

Do you get what you ordered (ie. wrong or missing materials)?

Are the materials easy to use?

Are the instructions for use clear?

Does the package perform as you expect?

Dependable Service

Are they responsive to your special needs?

Is it easy to place orders or requests with them?

Are the invoices accurate?

Competitive Pricing

Are their prices competitive?

People who care

Do the sales people understand your needs?

Do the sales people have adequate technical & regulatory knowledge to assist in product selection and use?

Did they address problems fairly and quickly?

Web Site/Communication

Is the 800-line convenient to use?

Is the web site order entry convenient to use?

Overall Rating

Overall Rating:

Is there something we should work on improving? 

Does our product range meet your needs? 

The first fifteen customers who complete the Customer Survey in full each month will receive a free $10 StarbucksĀ® gift card. Upon verification of the completed survey, the gift card will be sent to the person and address submitted approximately 1 week after the end of the month in which the survey was completed. Limit of one gift card per customer per six (6) months. All information in the survey must be completed in order to qualify. Saf-T-Pak reserves the right to cancel this promotion at any time.